Privacy Policy

1. Introduction

Successio ("we", "us", "our") is committed to handling personal information with care and transparency. This Privacy Policy describes what personal data we collect through our website and in connection with our educational programmes, how we use it, and what rights you have over it.

Successio operates from 83 Thep Krasattri Road, Ratsada, Phuket 83000, Thailand. If you have questions about this policy or how your data is handled, please contact us at [email protected].

This policy applies to information collected through our website at successiok.sbs, via our contact forms, and in the context of programme registrations. It does not apply to third-party websites linked from our site.

2. Data We Collect

2.1 Information You Provide

When you submit our contact form or express interest in a programme, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• Any message content you include in your submission

2.2 Information Collected Automatically

When you visit our website, we may collect technical data including your IP address, browser type, pages visited, and time spent on the site. This is collected through analytics tools subject to your cookie preferences.

2.3 Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — where you have actively submitted a form or accepted our cookie policy
• Legitimate interest — for maintaining the security of our website and improving our programmes
• Contractual necessity — where you have registered for a programme

2.4 Retention Periods

Enquiry data submitted through contact forms is retained for up to 24 months. Programme registration records are retained for up to 5 years for administrative purposes. Website analytics data is retained for up to 14 months.

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries you submit through our website
• Coordinating and confirming programme attendance
• Sending practical information about sessions (dates, location, materials)
• Improving our educational content based on aggregate feedback
• Maintaining the security and functionality of our website

We do not use your data for automated decision-making or profiling. We do not sell, rent, or trade your personal data to any third party.

3.1 Marketing Communications

We will only send you information about upcoming programmes or new educational content if you have expressly consented to receive such communications. You may withdraw consent at any time by contacting us at [email protected].

3.2 Third-Party Services

Our website may use the following third-party services, which have their own privacy policies:

• Google Analytics — for website usage analysis (subject to cookie consent)
• Google Maps — for displaying our office location (via embedded iframe)
• Font providers — Google Fonts may log requests when fonts are loaded

4. Data Protection Measures

We apply reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or loss. These include:

• Secure server hosting with access controls
• Limited staff access to personal data on a need-to-know basis
• Periodic review of data handling practices

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authority without undue delay, in accordance with applicable law.

5. Cookies

Our website uses cookies to maintain basic functionality and, where consented, to collect analytics data. We use a consent banner to allow you to accept or decline optional cookies. Essential cookies necessary for the website to function are always active.

For full details of which cookies we use and how to manage them, please see our Cookie Policy.

6. Your Rights

Under Thai personal data protection law (PDPA) and applicable data protection principles, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right of rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interest
• Right to withdraw consent — at any time, without affecting the lawfulness of prior processing
• Right to lodge a complaint — with the Personal Data Protection Committee of Thailand or another competent supervisory authority

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any external website you visit.

8. Children's Privacy

Our programmes and website are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted personal data to us, please contact us and we will take steps to delete it promptly.

9. International Data Transfers

Our primary operations are based in Thailand. Where any data processing involves services hosted outside Thailand (such as certain analytics providers), we take reasonable steps to ensure adequate protection is in place in line with applicable standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or programmes after a change constitutes acceptance of the updated policy. For material changes, we will notify registered participants by email where practicable.

11. Contact Us

For any privacy-related questions, requests, or complaints:

• Email: [email protected]
• Address: 83 Thep Krasattri Road, Ratsada, Phuket 83000, Thailand
• Phone: +66 94 617 3082